Effective Date: [18-07-2023]

At Stockeds Software Solutions Private Limited (“Stockeds”), we strive to provide our customers with high-quality digital products and services. However, we understand that situations may arise where you need to request a refund or cancellation. This Refund and Cancellations Policy outlines the terms and conditions governing such requests. By making a purchase from Stockeds, you agree to abide by this policy.

1.Refund Policy:

Given the nature of digital content, we generally do not offer refunds or credits on purchased products. However, we will assess refund requests on their merits and consider providing a refund in exceptional cases. Refund requests may be considered in the following situations:

a. Technical Issues: If you encounter technical issues that prevent you from accessing or using the purchased product despite reasonable efforts from our support team to resolve the problem.

b. Non-Delivery: If you did not receive the purchased product within a reasonable timeframe or did not receive it at all.

c. Product Defects: If the purchased product contains significant defects or errors that render it unusable for its intended purpose.

2.Refund Exclusions:

The following situations are generally not eligible for refunds:

a. Change of Mind: Refunds will not be provided if you have simply changed your mind about the product after purchase.

b. Mistaken Purchases: Refunds will not be granted for purchases made by mistake or if you purchased the wrong product. Please review your order carefully before making a purchase.

c. Product Quality: Stockeds provides a preview area where you can check the quality of the product before making a purchase. Refunds will not be issued based on dissatisfaction with the product’s quality as long as the product matches the preview.

3.Refund Procedure:

If you believe you are eligible for a refund, you should open a help request by contacting us at billing@stockeds.com. Please provide relevant details regarding your purchase and the reason for the refund request. We will review your request and respond to you within a reasonable timeframe.

4.Currency Conversion:

Any refund issued by Stockeds will be made in the same manner used for the original purchase. If the purchase was made in US Dollars, the refund will also be provided in US Dollars. Please note that you are responsible for any costs related to currency conversion that may apply.

5.Cancellations:

You have the right to cancel your purchase within a certain period from the date of purchase, as permitted by applicable consumer protection laws. The cancellation period may vary based on your location and the applicable regulations. To exercise your right to cancel, please contact us at info@stockeds.com within the specified cancellation period, and we will process your request accordingly.

6.Modifications to the Policy:

Stockeds Software Solutions Private Limited reserves the right to modify or update this Refund and Cancellations Policy from time to time. Any changes will be effective upon posting the revised policy on our website. It is your responsibility to review this policy periodically for any updates.

If you have any questions or need assistance related to refunds and cancellations, please don’t hesitate to contact us at billing@stockeds.com.

Thank you for choosing Stockeds..